Materialpaket - Business English topics

This material includes a sentence comletion reading comprehension on the topic of aluminum shortages during the pandemic leading to issues in the supply of beer cans.The solutions are attached.

This material helps students understand the concept of Corporate Social Responsibility (CSR).4 groups (Environmental, Ethical, Philanthropic and Economic Responsibility)jigsaw reading activitycomprehension questionstask description and solutions included

In this multiple matching listening exercise, learners have to match statements to four different speakers (two shoppers, a store manager and a delivery driver). The topic is different perspectives on special promotional periods such as Black Friday and Cyber Monday.Solutions and transcript are attached.Audio recording in mp3 file.

This material includes a detailed activity description, worksheets and solutions. A jigsaw puzzle activity in ESL involves students working in small groups, each with a different set of information and then sharing their knowledge to complete a task. In this case, the worksheets present 4 topics related to cultural differences in customer service: Group 1: Understanding Cultural DifferencesGroup 2: Adapting Communication StylesGroup 3: Non-verbal Communication and Body LanguageGroup 4: Dealing with Difficult Situations Across CulturesEach info text is one page. The listeners need to complete a gapped summary of the other info texts.